Mobile clients do not connect on 3g/4g

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jreddy

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I have the latest server as well as the clients on a demo server. Everything works fine. However, the mobile clients (IOS and Android) do not connect when on 3g/4g. Only when Wifi is turned on, then they connect and are 'On Hook'. When Wifi is off, the clients do not connect 'No Network' error. Any help is much appreciated. I do not have tunnel on.
 
Hello,

What country and mobile network was this tested on?
 
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