pstulac Joined Jul 8, 2011 Messages 21 Reaction score 0 Aug 15, 2012 #1 Is there anyway to differentiate what file get's played when a call is being transferred say from a digital receptionist to an extension from what file get's played when you put someone on hold?
Is there anyway to differentiate what file get's played when a call is being transferred say from a digital receptionist to an extension from what file get's played when you put someone on hold?
lneblett Joined Sep 7, 2010 Messages 2,083 Reaction score 72 Aug 15, 2012 #2 I do not believe so as as a hold is a hold is a hold. Hold comes into play in the transfer and when on-hold...........well, you are on-hold.
I do not believe so as as a hold is a hold is a hold. Hold comes into play in the transfer and when on-hold...........well, you are on-hold.