MOH

[ad4972]

i have cloud SMB how i can put music on hold plz i have fanvil router u6x and 12 extension not able to find information how to add it thank you

 

[Charles_3CX]

Regarding your question, the music on hold is pre-configured with the SMB and is the default MOH supplied with 3cx, which cannot be changed.

 

[ad4972]

Thank you Charles just wandering was working and abel to change it on free account with 3cx but after I upgread to smb I don't see it what othere option I have thank you

 

[Guillaume Bourgeois]

I may be mistaken, but I believe it's possible to enable Re-Invite on the SIP Trunk.

If so, please check with your SIP provider if they support Re-Invite. If the answer to both previous questions is "Yes", your issue is resolved!

If either or both answers are "No", unfortunately, my solution won't be of help to you.

 

[JohnAnderson]

I may be mistaken, but I believe it's possible to enable Re-Invite on the SIP Trunk.

If so, please check with your SIP provider if they support Re-Invite. If the answer to both previous questions is "Yes", your issue is resolved!

If either or both answers are "No", unfortunately, my solution won't be of help to you.

Ok, thank you sir.