Monitoring trunk status 3CX

[Screwdriver.dll]

Hi there,

Is there any possibility to monitor the trunk status of 3CX? We have the e-mail notification configured but we want to monitor it a little better than only an e-mail that you see next business day. Is there a way to monitor the trunk status by WMI or SNMP?

 

[eddv123]

Hi Screwdriver.dll,

A bit simple but if you don't monitor your email out of hours (which I would of thought most sysadmins did) you can send notifications to one or more email addresses if you separated by commas under:
Settings >> Email >> Notifications. Why not have these sent to an inbox that you can gain access to outside of these hours ?

I would also take a look and see what options your ITSP offers you from their platform, you might find what you are looking for here. Any reputable ITSP should have a pretty decent interface with plenty of options for this.

 

[VoIPTools]

You could monitor this with a custom application (service) that uses the Call Control API to regularly check the state of the trunk. There may be an event you can subscribe to as well. However, this is somewhat dependent on how your trunks are registered. You may have noticed that trunks that register via IP always show green, while trunks that use digest authentication will reflect a more accurate state.