Large enterprise customers typically need more granularity than what 3CX currently offers in its Roles. The larger the organization, the more important this need becomes. As an example, my largest 3CX customer (I can't say who because of an NDA, but their revenue last year was almost $18 billion and they have over 93,000 employees) is needing more and more granularity, much more than what 3CX currently offers.
Ideally, the existing Roles in 3CX could be changed/customized, or additional custom roles could be added. Either would work. In my mind, I'm thinking of a 'table', where various sections of 3CX (such as View Recordings, Download Recordings, etc) could be shown and could be enabled/disabled with a checkbox for each Role. The predefined Roles could remain, as that's a very good starting point.
I've shown my primary system license when I submit this because of the NDA that I signed with this customer.
John Rayfield, Jr.
Rayfield Communications
Ideally, the existing Roles in 3CX could be changed/customized, or additional custom roles could be added. Either would work. In my mind, I'm thinking of a 'table', where various sections of 3CX (such as View Recordings, Download Recordings, etc) could be shown and could be enabled/disabled with a checkbox for each Role. The predefined Roles could remain, as that's a very good starting point.
I've shown my primary system license when I submit this because of the NDA that I signed with this customer.
John Rayfield, Jr.
Rayfield Communications
Upvote
17
