More than 15GB single log file?

[johnmichael]

Hi Guys,

Yesterday my colleague reported that our phone system was down, since my place is very far i decided to check system on the next day.

Today, i wanted to check the server to see what happen to our 3cx system and was very surprised that our 3CXPhoneSystem Log file grow to more than 15GB and i can't even open it.

Since i am not able to open it, my question would be, has anyone encountered this issue before?

And i noticed one more thing, our 3cx is not able to run very smoothly for few weeks. Maybe after a week or two, our 3cx system will hang.

Any comments guys? TIA.

Regards,
John

 

[johnmichael]

Here is another update.

I noticed that i have a faulting .net module on my server. The event log states below:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-19T12:13:26.000Z" />
<EventRecordID>1572</EventRecordID>
<Channel>Application</Channel>
<Computer>SIPSERVER</Computer>
<Security />
</System>
- <EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>5/19/2010 8:13:26 PM</Data>
<Data>5/19/2010 12:13:26 PM</Data>
<Data>db4c23b9681b4605b4fe6b1c7aaa0302</Data>
<Data>6</Data>
<Data>1</Data>
<Data>0</Data>
<Data>/LM/W3SVC/2/ROOT-1-129187448045893485</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>C:\ProgramData\3CX\Data\Http\Interface\ivr\</Data>
<Data>SIPSERVER</Data>
<Data />
<Data>6028</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>PhoneSystemException</Data>
<Data>Config server is not connected</Data>
<Data>http://localhost:5484/ivr_start.aspx?IVRHandlerFROM=1102&IVRHandlerMENU=0000&IVRHandlerTO=0000&ISID=From_1102_To_0000_Menu_0000_%230%2F3336</Data>
<Data>/ivr_start.aspx</Data>
<Data>127.0.0.1</Data>
<Data />
<Data>False</Data>
<Data />
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>6</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>False</Data>
<Data>at TCX.Configuration.PhoneSystem.Connect() at TCX.Configuration.PhoneSystem.get_Root() at _Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:line 103 at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</Data>
</EventData>
</Event>

Can anybody interpret this please. TIA.

Regards,
John