Move from 3CX Hosted to Lightsail or elsewhere

[Neon012]

I spent countless hours trying to do this and nothing online and on this forum gave a clear indication. Most of them said backup, delete the hosted instance, create a fresh instance, ssh to upload backup file then restore. But, unfortunately that didn't work for me. Hopefully this will save someone wasting their time, what I found is that it's as easy as creating a full backup, stop the hosted instance, in my situation (hopefully will be same for others), it then gave me the option to install again. So I did the normal install and choose Lightsail, waited for the install to finish and the system is up and running again with same admin password, all ext, SIP trunk etc but pending DNS propagation ofc.. Was so easy, I don't know why 3CX doesn't have a guide on this!!

 

[Billy Wright]

did you to the normal install and choose have a back up then pick lightsail again

thanks

 

[Neon012]

did you to the normal install and choose have a back up then pick lightsail again

thanks

Yes, so it will ask for the backup file to upload when installing to Lightsail.

 

[Billy Wright]

Yes, so it will ask for the backup file to upload when installing to Lightsail.

It didn't work for me, i picked the back up file then click next and i just get a blue line going across the screen for hours i could leave it for days and nothing more. the restore back up function doesn't work from home or work on my portal account