move license from server to server

[bassel@blackbird-training]

hello
in our server for multiple reason we decide to start over from scratch
so we made new server and reconfig every thing on the new one
now when we try move the license we get this error

The installed license key cannot be replaced with this key because the key is disabled or has already been replaced. Contact your reseller

 

[Alphabetic]

Free license? create another one or move to hosted.

 

[bassel@blackbird-training]

its paid license but i think i lost it when i delete the server

Order Details
Invoice number: 61132
Order-ID: 135815388

 

[IrinaP_3CX]

@bassel@blackbird-training, please log in to your customer portal and check the My Systems tab.
You should be able to see your license.
It seems that you may have deleted it, adn since it is a paid subscription, it has been re-enabled for you.