licence

  1. Fax & Fax Server in 4SC v20

    I've been using 3CX for years now. I noticed that a number of features are no longer available in the Basic 4SC version. However, the fax server is still a communication feature that is used several times a year. In my version, I noticed that on top of fax and the fax server config page, the...
  2. How to change the Licence.

    3CX has now removed the ability to change the licence code via the 3CX admin panel or during reinstallation. This limitation is unfair, as there are serious requirements or situations where we need to change the licence. For example, if we have a 64C licence and are not using it due to a company...
  3. License disappeared in my web admin list (urgent)

    Hi, this message is ment for a 3cx moderator ... I am upgrading sites with V18 to V20 the last weeks and everything went well until now. But not for the next one. For the upgrade to V20 a backup is made with a system owner. V18 is removed from the system. V20 is installed and when the...
  4. Solved 3CX dashboard still shows trial license and not purchased license

    Good morning, We purchased an enterprise licence for v20 for our on-prem 3CX. After a system reboot the Dashboard system information still reports the trial licence and shows Active calls 0/4 If we click on Edit, we are taken to the Licence details screen with the correct purchased licence...
  5. Blackbox

    Lizenz erneuern

    << Der angegebene Lizenzschlüssel weist offene Bestellungen auf. Sie sollten diese Bestellungen bezahlen oder stornieren, bevor Sie eine neue Bestellung für diesen Schlüssel erstellen. >> Wie mache ich das, finde keine Option um die Bestellung zu löschen. Ich möchte die Bezahlung doch über dir...
  6. move license from server to server

    hello in our server for multiple reason we decide to start over from scratch so we made new server and reconfig every thing on the new one now when we try move the license we get this error The installed license key cannot be replaced with this key because the key is disabled or has already...
  7. 3XC server clone for testing

    Hello, we are having problems updating from 18.0.5.418 to 18.0.6.908. The same problem appers as in this thread: https://www.3cx.com/community/threads/3cx-database-upgrade-failed.118987/ I was wondering if it is possible to make a clone of the current virtual server and assign it a different...
  8. Outbound calls

    If i buy the pro licence for 3cx am i limited in the amount of outbound calls i can make .Do i have to pay a certain amount for a certain amount of outbound calls .Is there a way for me to call unlimited amount of times using the pro licence
  9. CDR after license change

    Hello, a customer would like to recover the last year of calls history from his PBX. He's now on the standard version and he's unable to make any report. If I move him to a pro version is it possible to read the historical data or they're loss forever? With regards, Francesco
  10. Where is the License Key for Free Edition?

    Hi Forum, I've just downloaded and installed 3CX didn't find the 1 year free license. plz help me out.
  11. Solved 3CX.co.uk FQDN deleted and license deactivated in portal - due to server inactivity?

    I'm a 3CX Partner and have an NFR license of 3CX Enterprise installed. This was all active and working for a period of months. For security I won't advertise what the FQDN is, but the sake of this query let's say it was contoso.3cx.co.uk. I currently use my NFR for testing new concepts...
  12. Strange issue Hijacking my account by withholding the email by the vendor installer.

    We Need a solution for this issue. We purchased 3cx Licience from a vendor and he has installed the 3cx in our system but came to know after one year when we need to renew he has registered the Licience and the email in his name and all the 3cx conformity of ownership everything is with him and...
  13. Change de number of simultaneous calls

    Hello ! We have a licence for 32 calls right now, but would like to change to 16. Is it possible to reduce the quantity when renewing the licence ? Thanks ! François
  14. License reached due to "Ringing"

    We have an outbound CFD that calls customers, in the active calls it shows all the ringing customers. The issue is that we receive an error License limit is reached. Active calls: [40053,40059,40060,40063,40064,40065,40067,40069,40075,40078,40080,40084,40085,40088,40089,40090,40091] I thought...
  15. Solved Free License?

    Hi all, some time ago I asked for the difference of a free license: https://www.3cx.com/community/threads/free-license.66437/ Today our 40 days 16 SC Pro license changed to a Standard license. But now the BLF feature does not work anymore. In the activity protocol it even says "[CM101008]: The...
  16. Trial License

    Hi, I have registered for a trial license and received an email which states "Verify your email address. Once you click the button, you will be taken to a web page with your free licence key and getting started instructions.". I clicked the verify button but I'm just being taken to the 3cx.com...
  17. free license about to expire (how to renew)

    i installed a free version almost two years ago at home and have kept it up as a test environment to allow me to experiment without messing with our paid live environment at work. now, i'm getting an email that says my license will expire at the end of the year an feature will stop working...
  18. Sven Witlox

    Solved Update - Maintenance expired - loop

    We have renewed our license on time to keep the maintenance (and PRO license) active. The only thing is the 3CX was on SP5 and not SP6 and therefore the license on the 3CX could not be activated again because of the SSL changes on SP6. Now we have a system which is not working properly because...
  19. Solved License limit is reached - thru ringing?

    Hello, I do get a "License limit is reached" Message, but it is only ringing. That happens, when a call from a call que runs into a timeout, then I connect to a ring group where all phones in the office are ringing at the same time. So the phones are just ringing, not active calls. So it this...
  20. panda33

    Unable to activate the licence

    Hello, I've installed a 3CX a few months ago on a local server of a customer without any problem. I am moving the entire 3CX installation to Online.net datacenter in order that it works better (the ADSL line of the customer is not perfectly stable). I obviously did a backup / restore on the...