Solved Moving phones to SBC

[Jay Leccio]

Hi, we are migrating On-premise 3CX to cloud. We have set up an SBC for desk phones. What's the best way to migrate phones? Do I need to login to each phone's GUI and update the phone provisioning URL to SBCs?

 

[OlegR_3CX]

Hi there.
Is the FQDN going to be the same?

 

[Jay Leccio]

Yes, same FQDN.

 

[Alphabetic]

Change the set up under the phone prov tab and then reprovision.

 

[Jay Leccio]

Seems to have worked. Thank you.

 

[OlegR_3CX]

Perfect! Thank you for the feedback