MS Edge and ext. not registered

[sodey]

We have a client who has had Microsoft Edge updates causing the extension to go to a not registered status.
This was resolved by setting Edge 'Notifications' for 3CX site from Ask (default) to 'Allow'

On top of this Windows alert pops ups for calls do not work reliably, does anyone know what the cause of this? Affecting both client and myself!

Thanks
S

 

[DimitrisL_3CX]

Hello @sodey

That is correct, notifications should be changed to "Allow" on the browser for the extension to be registered.

Regarding the pop up notifications.
Please make sure the computer's notification settings and check if it is allowed to notify?