I have several Polycom Soundpoint, Polycom VVX 410 and Snom PA1 phones that all work if they are in a ring group but if I try using multicast paging, I have no success.
I can page from one handset to the others using the local paging option, but when I try to call the multicast paging group extension, I see a connection in the logs but the handsets never pick up the page. So I know the multicast settings are configured correctly because I can confirm the handsets can hear each other.
In the logs I see the call come in to the correct extension, the virtual extension for the paging group respond and after I disconnect, I see No RTP packets were received. The exact sequence is below. Anything else I can look at? I've also tried changing to a different Multicast address, a different port and used several codecs, all without any luck.
[MS105000] C:28619.2: No RTP packets were received:remoteAddr=127.0.0.1:40436,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7144
12-Mar-2014 13:34:23.389 Leg L:28619.2[Page] is terminated: Cause: BYE from PBX
12-Mar-2014 13:34:23.388 [CM503008]: Call(C:28619): Call is terminated
12-Mar-2014 13:34:23.386 Leg L:28619.1[Line:10042<<+14153xxxxxxx] is terminated: Cause: BYE from 10.1.20.10:5060
12-Mar-2014 13:34:16.094 [CM503007]: Call(C:28619): Page:8010 has joined, contact <sip:[email protected]:40300>
12-Mar-2014 13:34:16.093 [CM503007]: Call(C:28619): Line:10042<<+14153xxxxxx has joined, contact <sip:[email protected]:5060>
12-Mar-2014 13:34:16.091 L:28619.2[Page] has joined to L:28619.1[Line:10042<<+14153455176]
12-Mar-2014 13:34:15.925 [CM503025]: Call(C:28619): Calling T
age:8010@[Dev:sip:[email protected]:40300;rinstance=27d0c7b3d1b7b5de] for L:28619.1[Line:10042<<+14153455176]
12-Mar-2014 13:34:15.906 [CM503027]: Call(C:28619): From: Line:10042<<+14153xxxxxx ("Tony Lawrence" <sip:[email protected]:5060>) to Tage:8010@[Dev:sip:[email protected]:40300;rinstance=27d0c7b3d1b7b5de]
I can page from one handset to the others using the local paging option, but when I try to call the multicast paging group extension, I see a connection in the logs but the handsets never pick up the page. So I know the multicast settings are configured correctly because I can confirm the handsets can hear each other.
In the logs I see the call come in to the correct extension, the virtual extension for the paging group respond and after I disconnect, I see No RTP packets were received. The exact sequence is below. Anything else I can look at? I've also tried changing to a different Multicast address, a different port and used several codecs, all without any luck.
[MS105000] C:28619.2: No RTP packets were received:remoteAddr=127.0.0.1:40436,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7144
12-Mar-2014 13:34:23.389 Leg L:28619.2[Page] is terminated: Cause: BYE from PBX
12-Mar-2014 13:34:23.388 [CM503008]: Call(C:28619): Call is terminated
12-Mar-2014 13:34:23.386 Leg L:28619.1[Line:10042<<+14153xxxxxxx] is terminated: Cause: BYE from 10.1.20.10:5060
12-Mar-2014 13:34:16.094 [CM503007]: Call(C:28619): Page:8010 has joined, contact <sip:[email protected]:40300>
12-Mar-2014 13:34:16.093 [CM503007]: Call(C:28619): Line:10042<<+14153xxxxxx has joined, contact <sip:[email protected]:5060>
12-Mar-2014 13:34:16.091 L:28619.2[Page] has joined to L:28619.1[Line:10042<<+14153455176]
12-Mar-2014 13:34:15.925 [CM503025]: Call(C:28619): Calling T
age:8010@[Dev:sip:[email protected]:40300;rinstance=27d0c7b3d1b7b5de] for L:28619.1[Line:10042<<+14153455176]12-Mar-2014 13:34:15.906 [CM503027]: Call(C:28619): From: Line:10042<<+14153xxxxxx ("Tony Lawrence" <sip:[email protected]:5060>) to T
age:8010@[Dev:sip:[email protected]:40300;rinstance=27d0c7b3d1b7b5de]
