Multiple DID's and routing them correctly

[burritoisland]

I have three DID's all through FlowRoute. I want them to all ring to their own IVR because each phone number is for a different business. They all still need to ring in the same places, but they need to show the phone number that the person dialed when they called so that the person answering the phone can answer with the correct business name of where they called. I also need them to be able to call back out with that appropriate number showing as the caller ID.

 

[leejor]

You can use the DID number, as the DID rule name, and prefix or suffix that to the caller ID.

To call back with a specific caller ID, you'd have to create multiple outbound rules, each with it's own prefix and outbound caller ID, in the rule.