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Hello. I have a sip trunk provider with two DIDs. I have one sip trunk setup in 3cx and both numbers are registered in this one sip trunk configuration.
My issue is that I need to route these DIDs to separate ring groups, but it seems that I can only choose one route that applies to both DIDs.
Do I need to create two SIP trunk configurations in 3cx, one for each DID, in order to route them differently? I always assumed that I could create one sip trunk configuration with 2 numbers and then route calls based on incoming rules, but that doesn't seem to be the case?
My issue is that I need to route these DIDs to separate ring groups, but it seems that I can only choose one route that applies to both DIDs.
Do I need to create two SIP trunk configurations in 3cx, one for each DID, in order to route them differently? I always assumed that I could create one sip trunk configuration with 2 numbers and then route calls based on incoming rules, but that doesn't seem to be the case?