Multiple Gateways

[tv19642001]

Maybe I am not understanding this or is it a limitation of the Mini version of 3CX. I have ver 11 SP3 on a Dell Server with a Sangoma A200 FXO card with 5 IP phones and 2 analog lines from my phone company. Works fine. I just purchased a Grandstream 4004 FXS gateway for my fax machine. When I add the Grandstream gateway, the 4 extensions show up under the System Extensions Status but the gateway doesn't show up anywhere. Is it supposed to show up under the VOIP / PSTN Gateways or does the Mini version only support 1 "analog" gateway? Just to test, I added a bogus Skype gateway and it showed under the gateways.

Thanks,

Todd

 

[mixig]

Hi,

the reason why 4004 FXS is not showing up is because it is FXS device not FXO, 4004 template you can use for provisioning only (add local extensions) and that`s it. It will never show up under the pstn gateway section.

 

[leejor]

In other words..

Gateway = FXO (foreign Exchange Office)= PSTN phone line = 3CX trunk
ATA / Analogue Telephone Adapter= FXS (Foreign Exchange Station or Subscriber)= telephone set= 3CX Extension

 

[tv19642001]

Thanks, I wasn't sure if it was supposed to show up or not. Nothing in the documentation that I saw that says it doesn't. It is working, just wasn't sure about its appearance, management, etc. To reconfigure it (which I don't think I would need to do unless totaly system failuer), I just re-create it again?

 

[mixig]

Thanks, I wasn't sure if it was supposed to show up or not. Nothing in the documentation that I saw that says it doesn't. It is working, just wasn't sure about its appearance, management, etc. To reconfigure it (which I don't think I would need to do unless totaly system failuer), I just re-create it again?

the created config file is located:

C:\Documents and Settings\All Users\Application Data\3CX\Data\Http\Interface\provisioning

yes, you can create file again and the old file will be overwritten, i tried to open that file with notepad++ and manage with that way but no luck (difficult to manage).