Multiple General On Hold Music

[it137]

There should be a way to provide multiple general on hold music. For instance, I had a customer recently who owns three companies. They wanted to host their phones on a single phone server. But, the on hold music could not be separated to each entity. There should be a way to host multiple on hold music for various groups or various groups of extensions or even individual extensions. Each extension could be designated a special on hold music, individual to itself.

 

[Dion Vansevenant]

+1

Possible option: Create Queues to park people in for each company and then call a different sound file for the queue's MOH setting?

 

[manse]

+1
It137,
it's a great idea.We have customer with multiple entities on one 3cx system, we go around the problem with queues's MOH as said Dion , but it's diy.
it would be a great feature if we could set MOH per groups or per inbound rules or per extensions.

 

[Marlon Baez]

+1

 

[alphabit]

+1

 

[FS_Mathieu]

+1

To start, if we can have one MOH per trunk or smthg

 

[RemoMeyer]

+1

 

[rc@cn]

+1
Some way to do this dependent on what Inbound Rule was used would be perfect.

 

[Hystiff]

Oh yes, please.
+1

 

[vincent.g]

I think 3CX blocks this function in order to not considering this PBX like a Centrex Multi tenant solutions. So the multi-society is not supported. They loss so much money previously

 

[Riccardo M.]

+1