Multiple SIP trunks not routing

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Chad Yost

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I can't figure out what I'm missing. I have two Vitelity inbound trunks set up, and using Register/Account based authentication. Both trunks are registering and "up". The first trunk gets routed to an extension: 90 IVR Operator. This is configured on the SIP - General - Route calls to section, only the Trunk 1 DID is in there. The other trunk, I want routed directly to a person, no matter what I try it always goes to the same IVR operator as the First trunk. I only have the two incoming rules. Trunk 1 to IVR, and Trunk 2 to user extension. I'm on Version 16.
 
sorry posted in the wrong thread admin please move
 
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