Multitenant Not Allowing Tenant Specific Admin Settings

BrandonGS

Bronze Partner
Joined
Mar 18, 2024
Messages
2
Reaction score
0
Good day

We have setup a 3CX Multi Tenant and we have loaded 1 tenant in the system. The tenant has a requirment to archive all their voice recordings to their FTP server.
If we create a admin for the tenant and we set the role to "Deparment Administrator" and set the deparment for that tenant, once log in with this administrator we can not see any settings under Admin console.

We have 2 tenants who requires their own storage specified for recording archival.
 

Attachments

  • DepartmentAdministrator.png
    DepartmentAdministrator.png
    19.8 KB · Views: 2
Storage is system-wide.

If the customer needs custom storage, they're capable of paying for a dedicated instance.

Multitenant is for simple needs customers.
 
Thank you for advising, I suspected this was the case.
 

Latest Posts

Forum statistics

Threads
111,962
Messages
589,996
Members
164,868
Latest member
swegner