My phone ip has been blacklisted and I can’t access 3CX

[KMCOMPUTING]

I have waited 24 hours and sill am blacklisted. The only way to access 3cx is by using a VPN. I don’t want to have to use a VPN all the time.

 

[SweetAction]

Likely you still have something submitting the invalid credentials on your IP.

Factory reset the ip phones, uninstall any 3CX apps, and close any open connections to 3CX.
Wait until 24 hours has passed and confirm that you can now access 3CX webconsole.

Upgrade the firmware on any ip phones you have, then add them back to 3CX (in that order).
Reinstall apps, softphones, etc.

 

[KMCOMPUTING]

Likely you still have something submitting the invalid credentials on your IP.

Factory reset the ip phones, uninstall any 3CX apps, and close any open connections to 3CX.
Wait until 24 hours has passed and confirm that you can now access 3CX webconsole.

Upgrade the firmware on any ip phones you have, then add them back to 3CX (in that order).
Reinstall apps, softphones, etc.

Sorry I was slightly unclear I meant the 3cx app on my iPhone

 

[SweetAction]

Sorry I was slightly unclear I meant the 3cx app on my iPhone

Same answer, uninstall the app, wait 24 hours to confirm it gets delisted and not still being blocked by something else on your network, reinstall and reprovision it.