My reports are no more than 10008 lines

[jlsborges]

Hello, My reports are no more than 10008 lines, either in csv, pdf or html. Any report that has more rows than 10008 "hangs" on that row. Is anyone going through this? I have the version 15.5.15502. (Sorry for the text, I'm using Google Translator). Thanks to anyone who can help.

 

[YiannisH_3CX]

Hello @jlsborges

First of all you should consider upgrading your PBX to V16 to benefit from the latest improvements.
The PBX be default has a limit of 10000 rows for reports. You can change that but you need to make sure your machine can handle it.
To increase this limit you need to navigate to Settings / Parameters and search for REPORT_ROW_LIMIT
You can increase the value from there. Also a system restart is needed to apply the change.

Again generating larger reports can be very CPU and HDD intensive so make sure your machine can handle it to avoid any issues related to machine resources.

 

[jlsborges]

I can't describe the size of security that I got with this forum. Posting a question and getting an answer that goes straight to the point really made me pretty confident about the product. I am immensely grateful for the help. Here is my great admiration for the group. God bless you all!

 

[YiannisH_3CX]

Glad we could assist