Myphone Auto Log out?

[haywardi]

Hi,

Since upgrading to V10, I've started using Myphone as I can call out to my customers using the Company Phone book.

However, intermittently myphone just logs it self out. The phone in questions isn't used a lot and it's not a big hassle to just click log in again, but it is irritating.

Is there a timer somewhere that I can adjust to 10 hours, or is this normal behaviour?

Thanks in advance
Iain

 

[f.rossi]

Patched to SP4 this morning, updated all MyPhone clients + desktop components.
2 hours later all MyPhone clients logged out again at the same time and requested to log in. I'll check if it happens again in the next hours/days, for now the problem seems to be unsolved.
Thanks

 

[Tobi]

Hi Rossi,
if you use Abyss, try to switch to iss.
Just run an backup and cue in after installing.


Tobi