NET::ERR_CERT_DATE_INVALID won't let me in System Management Console

[TTyler_CANTV]

The System 01 Management Console service is running, and we have restarted the service, and rebooted the server but the security block returns.
I"m new to PBX, this firm, and partner has yet to respond to any communication. Any help would be greatly appreciated.

3CX Version Standard 15.5
Server OS Windows Server 2012
Self Hosted On-premises
Firewall Checker Passed NO

 

[Alphabetic]

Make sure the date/time on the server is valid.

 

[Saqqara]

Can you access the server via IP address ?

The issue could be you are running an old version of 3CX, and requires upgrading to version 18.

Issue you have in upgrading is that Server 2012 is not supported with version 18, only 2016 and 2019.

I would reach out to your partner

 

[JohnS_3CX]

Hi,

Version 15.5 is now end of life and can no longer automatically update the certificates.
You must bypass the certificate check in your browser, log in, and take a full backup of your system and download it.

The latest version of 3CX is now V18 Update 3, so you need to start planning you upgrade as soon as possible. You partner can help take care of all of this.

 

[TTyler_CANTV]

Thank you all for the replies. I'm in touch with my partner now and starting the upgrade plan discussion

 

[MikeBAM]

Hi,

Version 15.5 is now end of life and can no longer automatically update the certificates.
You must bypass the certificate check in your browser, log in, and take a full backup of your system and download it.

The latest version of 3CX is now V18 Update 3, so you need to start planning you upgrade as soon as possible. You partner can help take care of all of this.

Is this the same for v16? What does this impact (aside from locking myself out of the 3CX online admin panel)?

 

[JohnS_3CX]

Is this the same for v16? What does this impact (aside from locking myself out of the 3CX online admin panel)?

Yes its the same, unless you are using Build 16.0.8.16 (but time is running out, it will also stop working in November).

The impact is that your system is not reachable by remote extensions for provisioning, the license cannot update and will downgrade to a basic license with minimal functionality, and you will be vulnerable to any security issues that have not been patched (as well as bugs that V18 has already solved).

You should plan to upgrade as soon as possible, it may be too late by November.

 

[MikeBAM]

Yes its the same, unless you are using Build 16.0.8.16 (but time is running out, it will also stop working in November).

The impact is that your system is not reachable by remote extensions for provisioning, the license cannot update and will downgrade to a basic license with minimal functionality, and you will be vulnerable to any security issues that have not been patched (as well as bugs that V18 has already solved).

You should plan to upgrade as soon as possible, it may be too late by November.

I think it's safe to assume I am not on that build or later...

I'll go log onto the Phone Server and start preparing to upgrade to V18. I'm already getting reports of strange issues (not recording voicemails for example) so I'd say it is time to upgrade.

 

[JohnS_3CX]

Good plan! If you have any questions or issues, please feel free to start a new thread and we can help out!

 

[MikeBAM]

Good plan! If you have any questions or issues, please feel free to start a new thread and we can help out!

Thanks again for the clarifications, and will do! Have a good one