Solved Network interface for registration and provisioning public ip not shown

[mohamed hamed]

i am using 3cx and all is working good but suddenly i can't make a call over internet . all extension Network interface for registration and provisioning show only local IP!!!!!!!!

 

[ChrisC_3CX]

Try the following:

1. In the Management Console, go to "Settings >> Network >> FQDN".

2. Make sure the FQDN is correct and the same in both fields seen below:


3. Click on OK and then check it again.

Let me know what happens.

 

[mohamed hamed]

Try the following:

1. In the Management Console, go to "Settings >> Network >> FQDN".

2. Make sure the FQDN is correct and the same in both fields seen below:
View attachment 22523

3. Click on OK and then check it again.

Let me know what happens.

Thank you it solve the problem

 

[ChrisC_3CX]

Glad to see you got this resolved!

Please feel free to start a new thread should you need anything else!