New 3CX Startup system

[randyr]

Sorry for posting this basic question, I couldn't seem to find the answer in this forum. I just created a new 3cx System under My Systems in my 3cx Portal.
It shows that it has been created and has a link to the new system. My questions is, how to do I login to the new system? Am I supposed to receive an email with the Admin credentials? Thank you in advance for your help.

 

[Evolute IT]

You should have received a Welcome Email to your address linked to the account or the address you entered for the system's registration.

 

[xeronine939]

I just created two new instances (because I thought I did something wrong the first time), but I never received a welcome email.

What's interesting, is I created a new instance and left it for probably 1-2 hours but it just sat there saying it was created a new instance. When I finally went back to the main portal page it shows the instance is hosted but not running like the previous one I had set up.

 

[Evolute IT]

3CX systems do not work. Stay clear of them.

On the contrary, 3CX is a solid phone system for many businesses. I don't know what you're problem with them?

StartUP is, of course, still early in development (Alpha/Beta) so some things may not be perfect yet.

 

[randyr]

You should have received a Welcome Email to your address linked to the account or the address you entered for the system's registration.

Thank you for the reply. I waited for a couple hours and never did receive the Welcome email. I think the problem might be due to the region I set my Portal account. My account's Country was set for Philippines, and I never did receive the Welcome email. I did have the same issue was the person that also replied. It was stuck at creating pbx. but if I opened a new browser window and go to My Systems, it would show that the pbx is online. I created a new account and set the Country as US, and was able to go thru the whole process of creating the pbx and user extensions. I also received a Welcome email.

 

[randyr]

I just created two new instances (because I thought I did something wrong the first time), but I never received a welcome email.

What's interesting, is I created a new instance and left it for probably 1-2 hours but it just sat there saying it was created a new instance. When I finally went back to the main portal page it shows the instance is hosted but not running like the previous one I had set up.

View attachment 31089

I think it the issue happens depending on which Country your account is setup in. Which Country is your account setup in? I've only tested between Philippines and US. I would only get a Welcome email with my US Portal account. The Philippines one, would never complete that setup process, it would get stuck at the Creating new instance.