Solved new hosted system fqdn issue

[sequoyahdog]

Switched to hosted this morning, I can access my system from some computers on my network but not others. all computers are setup with static ip's in the same manner. but cannot access web client on 2 machines but I can on 3 others. One of the machines was the original server and I have uninstalled the system from it, the other machine may have had it installed on it a few years ago.

 

[SteveITS]

Test DNS with nslookup and ping. Did a hosts file get edited?

Completely unrelated to 3CX I did just have a weird experience on Windows 10 where ping and nslookup had different DNS results until I restarted, no matter what I tried. Haven’t seen that before.

 

[sequoyahdog]

Test DNS with nslookup and ping. Did a hosts file get edited?

Completely unrelated to 3CX I did just have a weird experience on Windows 10 where ping and nslookup had different DNS results until I restarted, no matter what I tried. Haven’t seen that before.

did nslookup

 

[sequoyahdog]

idid figure this out, will leave this information for anyone else that might have the problem. When 3cx server is uninstalled from a computer it does not remove the fqdn line from the windows hosts file. over the years I had it installed on 3 seperate machines and I had to manually remove it from each file. Research how to edit hosts file and you can fix this.

 

[TheodorosG_3CX]

Did the host files were manually configured on each machine?

 

[sequoyahdog]

0Yes 3cx was previously installed on each of the 3 machines and I had to delete the entry in the host file on each machine.

 

[TheodorosG_3CX]

If this was manually added it will not be deleted from the uninstall.
Also after uninstall do you reboot the server?

 

[sequoyahdog]

This was not manually added, this must be installed by 3cx when you add a fqdn, but not removed when you uninstall otherwise it would have been gone on all 3 machines. Yes I did reboot several times after uninstall.

 

[Curtis C]

@sequoyahdog, I just wanted to Thank You! I have had this problem for a while at a client location. We searched everything and never came up with an answer. You have provided what I have been searching for. Thanks again

 

[sequoyahdog]

@sequoyahdog, I just wanted to Thank You! I have had this problem for a while at a client location. We searched everything and never came up with an answer. You have provided what I have been searching for. Thanks again

Good knowing it was just not me, 10 hours to figure it out 2 minutes to fix.