No activity records on ZOHO CRM

[HiroNikuyama]

I have a problem with CRM integration with zoho.
In the beginning, everything worked fine, but at some point, zoho doesn't create a journal.
When I tested on the CRM Integration panel it shows an error below;

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Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_QUERY","details":{"reason":"the field is not available for search","api_name":"Home_Phone"},"message":"invalid query formed","status":"error"}
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I have checked the settings on CRM, and I added "Home Phone" field. But the same result.
What I have to check to solve this issue?

 

[edossantos]

Please check this:
https://www.3cx.com/community/threads/zoho-eu-test-failure.72248/#post-322305

 

[HiroNikuyama]

Hi, It worked.
Thank you very much!

Please check this:
https://www.3cx.com/community/threads/zoho-eu-test-failure.72248/#post-322305