No audio and vidéo call

[sbsinfo67]

No audio and vidéo call in Click2talk on my web

 

[Constantinos Constantinou]

Hello @sbsinfo67 ,

Do you use a valid certificate in your website? If you do not use a valid SSL certificate then no audio/video will be possible.
Also make sure that you check that the ports required for delivering audio/video are open from the PBX side.

 

[sbsinfo67]

Hi
It only works when the pc where i open the website is on the same lan that the smartphone where i receive the chat
Jg

 

[sbsinfo67]

Hi
port open : 5060 5090 5001 9000-10999 443
valid SSL certificate

 

[Constantinos Constantinou]

Hello @sbsinfo67

Can you please share with me in a private message your website?

 

[sbsinfo67]

Hi
Resolved il sas à port forwarding on my internet box
Jg