Hi ,
We use 3CX Phone System Professional v. 18.0 Update 5 on a Windows 10
On user laptops we have the following environment:
- MS Windows 10
-MacOs Monterey
3CX mobile app works fine for internal and external calls.
But when switch to Web Client in 3CX web client/App experience no audio in calls.
In Windows 10 Settings > Privacy > Microphone, the Google Chrome is allowed to use the mic.
In 3CX web client Settings > Personalize > Audio/Video, the default laptop mic is selected.
All ports has opened , mentioned in 3CX. Run Firewall > all is good.
Call *777 , i can hear my echo in internal network . But External network unable to hear echo.
Please advise.
We use 3CX Phone System Professional v. 18.0 Update 5 on a Windows 10
On user laptops we have the following environment:
- MS Windows 10
-MacOs Monterey
3CX mobile app works fine for internal and external calls.
But when switch to Web Client in 3CX web client/App experience no audio in calls.
In Windows 10 Settings > Privacy > Microphone, the Google Chrome is allowed to use the mic.
In 3CX web client Settings > Personalize > Audio/Video, the default laptop mic is selected.
All ports has opened , mentioned in 3CX. Run Firewall > all is good.
Call *777 , i can hear my echo in internal network . But External network unable to hear echo.
Please advise.
