No audio!

[jhardin80]

So we have 3cx setup on a win 7 box and everything was working great. We had one VLAN that the phones and all computers were in. I wanted to take all the phones and put them in a separate VLAN and leave the computers in the current VLAN. Everything went pretty good and I was able to get the phones to the new VLAN but now only calls made internally work. If I try to call outside or someone tries to call in from the outside there is no audio.

As a quick workaround I was able to check the box "PBX Delivers Audio" but I don't think this should be the permanent fix since it was working before I added the new VLAN. I am using HP Procurve switches if that helps.

Any help would be great! TIA

 

[jhardin80]

Ok, I think I got it. The Patton box didn't know about the new VLAN, I added a route in the Patton box and now it seems to be working. Hopefully this is the last issue with this system.

 

[craigreilly]

Since you did not give us much information on your setup - we never would have guessed you were using a Gateway.

Tip: Give us as much info about your VoIP setup as possible so we can help you properly.

Glad you got it running.