No BLF Option In Webclient

[Jgibson242]

I've been reading that it's now possible for users to edit their own BLF buttons through the Webclient however I can't seem to locate the feature when I follow the directions? Is this a Version issue, or a checkbox I'm missing somewhere? I can edit the BLF buttons in the Admin Console but this would require me to do so for every user. This is an image of what I'm looking at currently in a test user in the web client. Notice there is no BLF feature under the settings tab like in the pictures in the information online. Thanks in advance!

 

[craigreilly]

First Question: Are you on latest v16?

 

[Saqqara]

In the top right can you select the model of the phone and see if you can see blf keys

What model of phones are you trying to configure blf keys

 

[Jgibson242]

First Question: Are you on latest v16?

That is a solid question, we have automatic updates turned on but I'm not 100% sure how to check my version info. I've been looking at the usual spots in the admin console but don't see any anything that woudl list my version info.

I'm game if you can direct me where to look.

 

[Jgibson242]

In the top right can you select the model of the phone and see if you can see blf keys

What model of phones are you trying to configure blf keys

I can configure them on the admin side, and have done so successfully with a few test phones. The problem I'm running into is letting our end users set their own BLF keys through the web console.

 

[craigreilly]

That is a solid question, we have automatic updates turned on but I'm not 100% sure how to check my version info. I've been looking at the usual spots in the admin console but don't see any anything that woudl list my version info.

I'm game if you can direct me where to look.

Dashboard - Look at the License Line - it lists it there.

 

[Jgibson242]

First Question: Are you on latest v16?

Found it, I'm guessing 15.5.15502 is not V16. Is this still in a beta release or is there a reason the automatic updates are not going out?

 

[craigreilly]

On Windows - it will not update to v16 automatically. It is a manual update.
Backup to secure location
Uninstall v15.5
Install v16
Restore from backup

 

[Jgibson242]

On Windows - it will not update to v16 automatically. It is a manual update.
Backup to secure location
Uninstall v15.5
Install v16
Restore from backup

Fantastic, thank you .