No call history

[CTIDustin]

I first noticed that the 3cx Windows app had no call history appearing. However, after visiting the web client, I received an actual error.
I am not sure what to do with this information. Any help would be appreciated.

Thank you!

Exception of type Npgsql.PostgresException occured in 'ProcessCallHistory' line 3364. Message: 58030: could not read block 8 in file "base/16453/29521": Input/output error

 

[Constantinos Constantinou]

Hello @CTIDustin ,

In what version you are in?
Did you tried to restore from a different version ?

 

[CTIDustin]

Verison is 16.0.4.504
It has never been restored.

 

[Constantinos Constantinou]

Verison is 16.0.4.504
It has never been restored.

Hello @CTIDustin,
In such case it is better to check out with our support, to go in a deeper investigation.