Solved No Call Queue option after upgrade

[it26]

We just purchased an upgrade license from the free version to the 8sim license so that we could use Call Queues. After the upgrade of the license there is no Call Queue option in the 3cx menu on the left. Is there something else I need to do?

Thanks, Larry

 

[CentrexJ]

Call Queue is a "Pro" feature so you need "8SC Pro" license to use it. If your license is Pro and you aren't seeing the queues, go to the main dashboard page and click the license and choose "refresh".

 

[it26]

That is what we upgraded to. 8SIM Pro

 

[it26]

That was it. Thanks.