No Caller ID after Calling Being on hold.

[Rick Bevan]

Hi guys, have client with V20 hosted (Lightsale) they are reporting they cannot see incoming Caller ID after call has been on Hold (SP).
They state this was not the case before V20 upgrade?

Rick

 

[DimitrisL_3CX]

Hello @Rick Bevan

Please note this issue will be resolved in Update 3, which is currently available as an Alpha version for testing. Please note that this version is not intended for use in production environments. We do not yet have an ETA for when it will be released fully.