No external calls, URL to login not resolving

[jcss]

Non-zero chance our credit card expired, but I can't figure out how to check whatsoever - everything is telling me to subscribe which I hesitate to do, as I don't want to reconfigure, just update the payment information. The system listed below isn't accurate, it just wouldn't let me do anything, lol.

 

[KyriacosS_3CX]

Contact Customer Care https://www.3cx.com/contact/ .

 

[herman2232]

looks like a billing/access loop rather than a real “login URL issue”. This usually happens when the account is partially expired or marked unpaid, so the system blocks normal login routes and pushes you straight into the subscription flow instead of letting you manage payment details. Try logging in from a different path (like direct account/billing page instead of the main app login), or check if you can access the account settings from another browser/session where you’re still authenticated. If that still just redirects you to “subscribe”, then it’s almost always a payment status lock, in that case support usually has to reset access so you can update the card without rebuilding the whole setup.