no inicia 3cx

[mtobon10]

no inicia 3cx
ejecute:
systemctl list-units 3CX* nginx* postgre*

errores:

● 3CXCfgServ01.service loaded failed failed 3CX PhoneSystem Configuration Service
● 3CXEventNotificationManager.service loaded failed failed 3CX Event Notification Manager
● 3CXFirewall.service loaded failed failed 3CX PhoneSystem Firewall

 

[Guillaume Bourgeois]

no inicia 3cx
ejecute:
systemctl list-units 3CX* nginx* postgre*

errores:

● 3CXCfgServ01.service loaded failed failed 3CX PhoneSystem Configuration Service
● 3CXEventNotificationManager.service loaded failed failed 3CX Event Notification Manager
● 3CXFirewall.service loaded failed failed 3CX PhoneSystem Firewall

Hello to you as well,
When asking for help, please use polite phrases such as hello, please, thank you.
Please use English to allow everyone to understand.


Regarding the issue you are experiencing, could you please provide more details:

Is this a problem following an update from 3CX v18 to v20?
Is this an issue during your initial installation?
Did this problem occur spontaneously on 3CX v20?
Do you have other applications installed on the 3CX server?

 

[mtobon10]

Hello!
I hope you are well!
Apparently it happened spontaneously in 3CX v20. They only reported to me that they were not receiving calls.

I don't have Backup.
I hope you can help us.
try to make a Backup from commands in Debian.
but it throws this error Erro: System.NullReferenceException: Object reference not set to an instance of an object.
I'm on the lookout
I have no applications installed, I have 4GB ram and 28GB free space
Thank you.

 

[Guillaume Bourgeois]

I suspect that someone executed an incorrect SSH command and reset 3CX.

If you look in the SSH command history,

history

you will see this command:

sudo /usr/sbin/3CXWizard --cleanup

This command is used to erase the configuration and restart 3CX Wizard as if it were new.