No Outgoing Calls

[slacksam]

Hi,

I am setting up a new 3CX system using an Aussie Broadband SIP Trunk (I know they aren't officially supported, I can't do anything about it).

Incoming and internal calls are working fine, but outgoing calls just sit there until they timeout. I've attached a snippet of what the log looks like when trying to call.

Any help would be appreciated.

Cheers

 

[YiannisH_3CX]

Hi @slacksam

Your log suggests that the call is leaving the PBX but there is no answer from the provider. Since this looks like a registration based provider, your outbound parameters may need adjusting but your provider should be able to tell you what the right settings should be or what is causing the problem.

 

[slacksam]

Thanks YiannisH_3CX. I am waiting on a call from them now.