No Pickup after update

[greatchoice]

After the v18 update one site is not able to use the pickup feature from the ring groups

Setup is GXP1630 phones with a speed dial for *20* which is the dial code

No other settings have changed that I notice

 

[ChrisC_3CX]

Could you check what's mentioned in the below post and let me know what happens?
https://www.3cx.com/community/threads/call-pickup-not-working-anymore.80183/post-369122