No ringing tone when transfer to ring group

she_ll_b_rite

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Nov 20, 2023
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Hi there. Question about SMB free setup. Inbound calls answered by digital receptionist. caller selects option 1 and call gets transfer to ring group with 'Ring all' strategy. When the caller gets transferred to the ring group, they immediately hear music rather than regular ringing tone. is there a way to configure to give regular ringing tone instead of music?
 

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