Solved Norton Safe Web blocking 3cx.co.uk

[Rob Lindsey]

Tried to access two of our sites today which are on 3cx.co.uk sub-domains and they're both being blocked by Norton Safe Web on Chrome.

One is hosted on GCP, the other on private hosted platform. They work OK if I disable Safe Web or use Firefox which is running without Safe Web anyway.

The specifics of the threat seem to suggest that one specific subdomain has been flagged as a threat (not one of ours), but all subdomains being treated as risks.

 

[Agathocles Prodromou]

Hi @Rob Lindsey ,

Thanks for reporting. We are currently looking into this.

 

[Rob Lindsey]

it does specify a specific subdomain, wasnt sure I should post it here...

 

[Agathocles Prodromou]

Hi again,

No need to post the subdomain, we have already identified the issue and are working towards a solution.

This topic will now be locked and updated once this is resolved.

 

[Agathocles Prodromou]

Hi @Rob Lindsey ,

This has been resolved. You should no longer get a warning.

 

[Rob Lindsey]

Great, thanks!