Solved Not a big problem

[andy0087]

Hi everyone. So the problem is when a call comes in, the phone screen displays the queue name at the beginning and then only the customer's contact or name. Is it necessary to remove all unnecessary information and leave only the client's number or name from the contact list

 

[Evolute IT]

Go to the 3CX Console > Advanced > Contacts > Options, last option at the bottom. You can append, prepend or disable completely.

 

[andy0087]

Thanks