Not able to get Server Side Tab under CRM Integration

[ganeshevate]

In 3CX Management Console,

In Setting, under CRM Integration there is only Client Side but Server Side not available. What should to do for it? Attaching screenshot with the same.

 

[Evolute IT]

I have not hosted 3CX PBX, I want to do this https://www.3cx.com/docs/dynamics-crm-integration/ So i installed 3CXPhoneSystem, Sorry i took your too much time but i do not know anything about 3CX.

What is your need? A phone system or a CRM integration on its own?

I suggest you find a partner to help you (we are one if you want.) 3CX is a phone system, that has integrations. It's not an integration on its own.

 

[ganeshevate]

I need 3CX integration with MS Dynamics CRM. Thank you for help.

 

[Evolute IT]

I need 3CX integration with MS Dynamics CRM. Thank you for help.

Okay. But for this you'll need to get your PBX working and for that you need to fix your Internet.

Why not put it on a Hosted by 3CX? It would fix all your issues and remove a useless Windows machine.

Otherwise, I can't help more than I do right now since you are not answering my questions about where it is hosted.

 

[NickD_3CX]

What Frederick said, until your get the 3CX software activated, there is not point even discussing CRM integration or anything else.
I agree 100% also, from your description it sounds like a Windows problem, not a 3CX problem, so you need to figure this out first.

On a slightly different note, don't you have a 3CX Partner that can help you?