Notification language management on 3CX

[Dominique_CH]

I have a V18-PBX installed on US-English Linux. As I want to send user mail notifications in French, I changed locales to French and that works OK for welcome mails.
However, system notifications such as Lost Calls on CallQs are still being notified to Q-Managers in English.

What changes should I make to switch notifications' language to French ? (I don't intend to manage the system in French though)

 

[Evolute IT]

I have a V18-PBX installed on US-English Linux. As I want to send user mail notifications in French, I changed locales to French and that works OK for welcome mails.
However, system notifications such as Lost Calls on CallQs are still being notified to Q-Managers in English.

What changes should I make to switch notifications' language to French ? (I don't intend to manage the system in French though)

You need to change the email templates in Settings > Email > Templates.

Only the Welcome email is translated by default.

 

[Dominique_CH]

That certainly makes sense, but how am I supposed to do so w/o manually editing every template?

 

[Evolute IT]

That certainly makes sense, but how am I supposed to do so w/o manually editing every template?

You should just have to edit those you actually need.

 

[Dominique_CH]

I found a blog saying the following:

The localization settings of the OS can also be overridden post-install doing the following (starting v16 Update 7):​

1. Go in Settings / Parameters​

2. Add parameter "SYSTEM_LANGUAGE_OVERRIDE"​

with a value consisting of the two letters matching your language below:​

IT = Italian​

PT = Portugal​

RU = Russian​

UK = United Kingdom​

ZH = Chinese​

DE = Germany​

ES = Spanish​

FR = France​

PL = Polish​

3. Restart services​

Has anyone experienced this w/ V18 and is it an alternative to reinstalling 3CX after changing the OS language?

 

[Evolute IT]

I found a blog saying the following:

The localization settings of the OS can also be overridden post-install doing the following (starting v16 Update 7):​

1. Go in Settings / Parameters​

2. Add parameter "SYSTEM_LANGUAGE_OVERRIDE"​

with a value consisting of the two letters matching your language below:​

IT = Italian​

PT = Portugal​

RU = Russian​

UK = United Kingdom​

ZH = Chinese​

DE = Germany​

ES = Spanish​

FR = France​

PL = Polish​

3. Restart services​

Has anyone experienced this w/ V18 and is it an alternative to reinstalling 3CX after changing the OS language?

How old is that blog post? If it's before v15.5, there's a good chance it won't work.

@ChrisC_3CX

 

[ChrisC_3CX]

How old is that blog post? If it's before v15.5, there's a good chance it won't work.

This is valid in v18 also but will only affect welcome emails. The rest of the email notifications will stay as is.