Number of Simultaneous Meeting Participants is 100 but maxed at 2

[Adam Soap]

Version 15.5.0 on a Proffesional licence it says

Maintenance 07/13/2018 4:11:38 PM
Number of Simultaneous Calls 4
Number of G729 Channels 2
Number of Simultaneous Meeting Participants 100
3CX Phone System Pro Edition features
Yes

However if we dial into our conference call number any more than 2 users and it says something to the effect of "The maximum number of users for the licence has been exceeded"

Any suggestions on how to resolve this?

 

[V..]

Hi Adam,

You are still limited by your 4 sim call license, 1 call will be taken up by the conference extension, an additionall call will be taken up by each participant, I would expect you to be able to add 3 participants however this would tie up your entire PBX, was someone on the phone during testing?

Kind Regrds,

V

 

[Adam Soap]

Hi Adam,

You are still limited by your 4 sim call license, 1 call will be taken up by the conference extension, an additionall call will be taken up by each participant, I would expect you to be able to add 3 participants however this would tie up your entire PBX, was someone on the phone during testing?

Kind Regrds,

V

Thanks its possible that was the case

 

[Saqqara]

The 100 limit is for 3CX WebMeeting

 

[Adam Soap]

Thanks is it possible to map an inbound number to a 3cx web meeting -or- does everyone have to go through the web meeting interface?

If thats not possible how do i upgrade the meeting limit?

 

[Saqqara]

Thanks is it possible to map an inbound number to a 3cx web meeting -or- does everyone have to go through the web meeting interface?

If thats not possible how do i upgrade the meeting limit?

Not possible to dial in a web meetings , in delevopment https://www.3cx.com/community/threads/include-conference-call-in-number-with-webmeetings.47850/

If you are using audio conferencing with 3CX, the only way to increase the limit is to upgrade your license to more sim calls.