Solved Number Showing for Outbound Calls based on Location

[blpsg001]

Hi,

We have 8 Sips from the same provider with 4 DIDs on our 3cx system.

There are 4 locations where the system is used.

Is there a way the number displayed for outbound calls can be set per location, if so how please?

Thanks

 

[NikolasA_3CX]

Hi @blpsg001

What you can do is create outbound rules for the specific locations, configure them so that only extensions from that specific location can use them, and set the outbound caller ID for each outbound rule. Please find the guide to outbound rules below.
https://www.3cx.com/docs/manual/outbound-call-routing/

 

[blpsg001]

Many thanks will take a look.

 

[NikolasA_3CX]

Many thanks will take a look.

We glad to be of assistance

 

[blpsg001]

That worked a treat, thanks agin for your help.