Odd DND issue

[Magic Turtle]

Hi

I have a strange issue with my 3cx client & Yealink T46G.

Almost every morning my 3cx client reports that my phone is in DND mode. It is not!

I have to manually put my Yealink phone into DND mode and then take it back out again. This clears the issue.

I cannot receive any calls until i do this (but i can make them). I have tried the latest Yealink firmware but it made no difference.

We have 4 other phones in our office which do not have this issue. All are the same model and use the same 3cx client.

My phone uses a standard power supply and connects via the same switch as another unaffected phone.

Any help would be greatly appreciated.

 

[Saqqara]

Do you have 'Auto Switch' enabled on the extension - you will find this option under Forwarding Rules for the extension

 

[Magic Turtle]

Yes i do! Ill un tick that as i don't need it. Thank you for your quick reply