Office 365 integration adding a + to numbers

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lreiber

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We have integrated office 365 with 3cx with no problems until i realized what was happening. With our extensions the mobile number is in this format xxxxxxxxxx. Then after a day or so
a plus sign with a 1 shows up in the mobile number of the extension +1xxxxxxxxxx. This causes a call failure when the system tries to froward to the mobile number.

If i go in and remove the +1 it starts to work just fine, but after a day or so the +1 magically appears again.

Is there a way for 3cx to stop doing that.

Thanks for your time

Lawrence
 
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