Hello after an update our Office Hours Forwarding isn't working now.
I currently have the setup to be the office is closed at 330pm and calls are supposed to forward to an external number. When I override the Office Hours to be closed the forwarding works but when I override the hours to be reset it stops working.
The forwarding is supposed to begin at 330PM EST on Thursday until Monday and it says on the Department Default (The only department that it is configured).
I am unsure whats going on. This is 3CX Hosted.
Here is a screenshots of the setup we have.
N
I currently have the setup to be the office is closed at 330pm and calls are supposed to forward to an external number. When I override the Office Hours to be closed the forwarding works but when I override the hours to be reset it stops working.
The forwarding is supposed to begin at 330PM EST on Thursday until Monday and it says on the Department Default (The only department that it is configured).
I am unsure whats going on. This is 3CX Hosted.
Here is a screenshots of the setup we have.
N
