- Joined
- Jan 1, 2023
- Messages
- 47
- Reaction score
- 2
I have 3CX configured with office hours set from Monday to Friday, 9 AM to 8 PM. The customer wants to update the schedule so that calls are:
Thanks in a advance
- 9 AM to 5 PM → Forwarded to an external phone number.
- 5 PM to 8 PM → Routed to a call queue.
Thanks in a advance