Office hours

tikom

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I have 3CX configured with office hours set from Monday to Friday, 9 AM to 8 PM. The customer wants to update the schedule so that calls are:

  • 9 AM to 5 PM → Forwarded to an external phone number.
  • 5 PM to 8 PM → Routed to a call queue.
How can I set this up?

Thanks in a advance
 

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