Office365 Calendar sync not working for all uses

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Matt_Perimeter9

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I have Office365 enabled for Contact and Calendar Syncing. 3Cx shows the status as working. However the presence info is not updating for all users automatically based on their calendars.
I suspect this feature is only working on my account as I don't see anyone else's status changing. I can confirm it should be by looking at their calendars.
 
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