Solved On-hold music no longer works

[David Bertrand]

Hello,

I no longer have any music on hold on one of my PBXs (the call comes in on a group).

I have the default on-hold music of 3CX (onhold.wav) in the settings, all services are running.

Any ideas?

Sincerely,

David

 

[AWS2P]

This happens only on RG or everywhere?
Have you tried to reboot PBX?

 

[Alphabetic]

Ring Groups dont play MOH.

That will be a queue

 

[drewt]

I have had individual services stop within 3cx that effect functionality, try a restart of all the services, if no luck then a full reboot.

 

[David Bertrand]

If that's the case, I understand better because I restarted the server and it still doesn't work.

And indeed it works with a queue.

Thanks for help.